Managing a commercial snow removal business comes with unique challenges. From stocking bulk salt to staying up to date with weather reports, there are several areas where snow removal companies fall short. Today, we’ll discuss the five most common mistakes snow removal companies must avoid.
Mistake 1- No early preparations
You can only show up ready for a job if you are prepared for it. Snow removal companies are no exception. Before the snow season, you must reach out to past and new clients to avoid missing lucrative contracts. You must also advertise your services, both online and offline.
Stocking is another critical component of preparation: road salt, de-icing agents, sand, and snow removal equipment – stock everything you’d need. The next step is to manage your team and make sure that your workforce can tackle all challenges. These preparatory steps ensure smooth operations going forward.
Mistake 2- Not having proper bulk salt storage
Salt storage is an incredibly challenging aspect of running a snow removal business. You will have to turn down important deals if you don’t have adequate de-icing salt in stock that is stored correctly. Storing bulk salt will ensure your supply is protected from environmental damage. Spilling or wind can diminish your supply as well. Any damage to your supply will delay your contracts and run the risk of needing more time to pick up new stock before a storm hits. Storage is just as necessary as supply and application methods.
Mistake 3- Forgetting to pre-order road salt supply
Many snow removal companies need to remember to pre-order de-icing salt supplies. This is a critical business mistake. You should pre-order road salt supplies well in advance. We suggest getting your orders scheduled around late summer or early fall. Keep in mind as the cold weather approaches, the demand for bulk road salt is exceptionally high. Therefore, if you want a guaranteed stock and supply, beat the seasonal rush and order early.
Mistake 4- Dismissing weather warnings
Snow removal companies cannot afford to dismiss weather warnings as it falls under their professional responsibilities. It is highly recommended and strongly advised to have a dedicated team monitor daily weather forecasts or delegate the responsibility to specific people. Snowfall is often unpredictable and can catch contractors and snow removal companies by surprise. You can also use specific apps and software to monitor weather forecasts.
Mistake 5- Minimal communication with staff or clients
Communicating with your snow removal team is the key to financial success in the snow removal business. Host regular team meetings and engage in team-building activities to strengthen coordination between team members. Regular drills and training will prepare the team to tackle any challenge and solve any problem. Dedicated team members should also be aware of all due documentation processes, especially regarding documentation renewals.
It’s essential to have clear communication with the clients on the nature of the contract. Snow removal companies should only work with a contract. Moreover, a contract specifies the expectations of both parties and leaves no room for dispute.
Billing cycles, road salt application, timeframe, wages – discuss these critical components with the client before signing the contract. Note that timely billing cycles ensure steady cash inflow, which you can invest in recruitment or better equipment.
If you are new to snow removal or know a few adjustments can be made to your existing snow removal business, fix these issues at the earliest. You can take your snow removal company to the next level by avoiding the basic mistakes and following good business management practices. Need to place your road salt order now? Contact FSI Landscape Supply today!